Cooperative team gets information pieces to fit

When an outage occurs, operations crews focus on getting the power back on safely. While they’re doing that, co-op communicators work to keep member-consumers updated with timely information. This requires a collaboration between the communications and operations teams – a relationship Henry County REMC’s Lara Sullivan has been building for several years.

Crisis communications

Power outages, employee injuries, rate increases – three topics that might lead to crisis for electric cooperatives.