{"id":16819,"date":"2024-07-15T13:36:12","date_gmt":"2024-07-15T18:36:12","guid":{"rendered":"https:\/\/www.hoosierenergy.com\/?p=16819"},"modified":"2024-07-15T13:36:12","modified_gmt":"2024-07-15T18:36:12","slug":"hoosier-energy-a-salesforce-among-gt-cooperatives","status":"publish","type":"post","link":"https:\/\/www.hoosierenergy.com\/pt\/news-resources\/hoosier-energy-a-salesforce-among-gt-cooperatives\/","title":{"rendered":"Hoosier Energy uma for\u00e7a de vendas entre as cooperativas de G&T"},"content":{"rendered":"

A Hoosier Energy continua a ser l\u00edder do setor em muitas frentes, incluindo comunica\u00e7\u00e3o com os membros. O exemplo mais recente veio quando Charu Gupta, da NRECA, pediu ao especialista em rela\u00e7\u00f5es com os membros Justin Thompson para fazer parte de uma apresenta\u00e7\u00e3o nacional sobre o uso do Salesforce.<\/p>\n

 <\/p>\n

A Hoosier Energy se juntou \u00e0 EnergyUnited da Carolina do Norte, \u00e0 Middle Tennessee EMC e \u00e0 Cowetta-Fayette EMC da Ge\u00f3rgia para fornecer uma vis\u00e3o geral do sistema de gerenciamento de relacionamento com o cliente baseado em nuvem.<\/p>\n

 <\/p>\n

Thompson fez apresenta\u00e7\u00f5es em abril e maio como parte de uma sess\u00e3o de uma hora, fornecendo uma vis\u00e3o geral de como a Hoosier Energy est\u00e1 usando o Salesforce como um reposit\u00f3rio central para informa\u00e7\u00f5es sobre associa\u00e7\u00e3o cooperativa, desenvolvimento econ\u00f4mico e um portal de membros composto de tudo, desde faturamento at\u00e9 coleta de dados e muitos pontos intermedi\u00e1rios.<\/p>\n

 <\/p>\n

\"\"

Portal de membros do Salesforce<\/p><\/div>\n

Ele tamb\u00e9m destacou o benef\u00edcio de ter Andrea Hayden na equipe como Administradora do Salesforce.<\/p>\n

 <\/p>\n

Thompson focou em tr\u00eas pontos principais para aqueles que est\u00e3o pensando em usar o Salesforce ou decidindo como us\u00e1-lo de forma mais eficaz. Esses pontos foram:<\/p>\n

 <\/p>\n

1. Fornecer contexto para suas necessidades e desafios, bem como limita\u00e7\u00f5es de recursos dispon\u00edveis (como or\u00e7amento e habilidades)<\/strong><\/p>\n

 <\/p>\n

2. Como o Salesforce est\u00e1 sendo usado atualmente<\/strong><\/p>\n

 <\/p>\n

3. Compartilhando perspectivas sobre os pr\u00f3s e contras da efici\u00eancia, suporte e recursos de aprendizagem<\/strong><\/p>\n

 <\/p>\n

Depois que as duas cooperativas apresentadas em cada sess\u00e3o conclu\u00edram suas apresenta\u00e7\u00f5es, foi oferecido um tempo para perguntas e respostas.<\/p>\n

 <\/p>\n

\u201cPerguntas espec\u00edficas eram principalmente sobre por que criamos o painel de atividade de membros recentes, que forneceu aos muitos pontos de contato com diferentes equipes na Hoosier Energy um reposit\u00f3rio central\u201d, disse Thompson. \u201cNosso uso do Salesforce n\u00e3o \u00e9 super personalizado, mas o estamos usando de forma diferente, especialmente para manter o controle do engajamento com os membros.<\/p>\n

 <\/p>\n

\u201cO que descobri \u00e9 que o Hoosier se envolve com seus membros tanto ou mais do que qualquer G&T, ent\u00e3o estamos realmente estabelecendo o padr\u00e3o.\u201d<\/p>","protected":false},"excerpt":{"rendered":"A Hoosier Energy continua l\u00edder do setor em muitas frentes, incluindo a comunica\u00e7\u00e3o com os membros. O exemplo mais recente ocorreu quando Charu Gupta, da NRECA, perguntou ao especialista em rela\u00e7\u00f5es com os membros, Justin Thompson:"},"author":7,"featured_media":7371,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-16819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spotlight-stories","category-18","description-off"],"acf":false,"yoast_head":"\r\nHoosier Energy a (Sales)Force among G&T cooperatives - Hoosier Energy<\/title>\r\n<meta name=\"description\" content=\"Hoosier Energy continues to lead the way among G&T cooperatives, most recently demonstrated by a presentation on Salesforce.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.hoosierenergy.com\/pt\/news-resources\/hoosier-energy-a-salesforce-among-gt-cooperatives\/\" \/>\r\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Hoosier Energy a (Sales)Force among G&T cooperatives - 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