{"id":16819,"date":"2024-07-15T13:36:12","date_gmt":"2024-07-15T18:36:12","guid":{"rendered":"https:\/\/www.hoosierenergy.com\/?p=16819"},"modified":"2024-07-15T13:36:12","modified_gmt":"2024-07-15T18:36:12","slug":"hoosier-energy-a-salesforce-among-gt-cooperatives","status":"publish","type":"post","link":"https:\/\/www.hoosierenergy.com\/es\/news-resources\/hoosier-energy-a-salesforce-among-gt-cooperatives\/","title":{"rendered":"Hoosier Energy una fuerza (de ventas) entre las cooperativas G&T"},"content":{"rendered":"

Hoosier Energy sigue siendo un l\u00edder de la industria en muchos frentes, incluida la comunicaci\u00f3n con los miembros. El ejemplo m\u00e1s reciente se produjo cuando Charu Gupta de NRECA le pidi\u00f3 al especialista en relaciones con los miembros, Justin Thompson, que fuera parte de una presentaci\u00f3n a nivel nacional sobre el uso de Salesforce.<\/p>\n

 <\/p>\n

Hoosier Energy se uni\u00f3 a EnergyUnited de Carolina del Norte, Middle Tennessee EMC y Cowetta-Fayette EMC de Georgia para brindar una descripci\u00f3n general del sistema de gesti\u00f3n de relaciones con los clientes basado en la nube.<\/p>\n

 <\/p>\n

Thompson hizo presentaciones en abril y mayo como parte de una sesi\u00f3n de una hora, brindando una descripci\u00f3n general de c\u00f3mo Hoosier Energy est\u00e1 utilizando Salesforce como un dep\u00f3sito central para informaci\u00f3n sobre membres\u00eda de cooperativas y desarrollo econ\u00f3mico, hasta un portal para miembros compuesto por todo, desde facturaci\u00f3n hasta recopilaci\u00f3n de datos y muchos puntos intermedios.<\/p>\n

 <\/p>\n

\"\"

Portal para miembros de Salesforce<\/p><\/div>\n

Tambi\u00e9n destac\u00f3 el beneficio de tener a Andrea Hayden en el personal como administradora de Salesforce.<\/p>\n

 <\/p>\n

Thompson se centr\u00f3 en tres puntos principales para quienes contemplan utilizar Salesforce o deciden c\u00f3mo utilizarlo de forma m\u00e1s eficaz. Esos puntos fueron:<\/p>\n

 <\/p>\n

1. Proporcionar contexto para sus necesidades y desaf\u00edos, as\u00ed como para las limitaciones de recursos disponibles (como presupuesto y habilidades).<\/strong><\/p>\n

 <\/p>\n

2. C\u00f3mo se utiliza actualmente Salesforce<\/strong><\/p>\n

 <\/p>\n

3. Compartir perspectivas sobre los pros y los contras de la eficiencia, el soporte y los recursos de aprendizaje<\/strong><\/p>\n

 <\/p>\n

Despu\u00e9s de que las dos cooperativas presentadas en cada sesi\u00f3n concluyeran su presentaci\u00f3n, se proporcion\u00f3 un tiempo para preguntas y respuestas.<\/p>\n

 <\/p>\n

"Las preguntas espec\u00edficas se refer\u00edan principalmente a por qu\u00e9 creamos el panel de actividad de los miembros reciente, que proporcion\u00f3 a los numerosos puntos de contacto con diferentes equipos de Hoosier Energy un repositorio central", dijo Thompson. \u201cNuestro uso de Salesforce no es muy personalizado, pero lo utilizamos de manera diferente, especialmente para realizar un seguimiento del compromiso con los miembros.<\/p>\n

 <\/p>\n

"Lo que descubr\u00ed es que Hoosier interact\u00faa con sus miembros tanto o m\u00e1s que cualquier G&T, por lo que realmente estamos estableciendo el list\u00f3n".<\/p>","protected":false},"excerpt":{"rendered":"Hoosier Energy sigue siendo l\u00edder en la industria en muchos frentes, incluida la comunicaci\u00f3n con los miembros. El ejemplo m\u00e1s reciente se produjo cuando Charu Gupta de NRECA le pidi\u00f3 al especialista en relaciones con los miembros, Justin Thompson"},"author":7,"featured_media":7371,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-16819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spotlight-stories","category-18","description-off"],"acf":false,"yoast_head":"\r\nHoosier Energy a (Sales)Force among G&T cooperatives - Hoosier Energy<\/title>\r\n<meta name=\"description\" content=\"Hoosier Energy continues to lead the way among G&T cooperatives, most recently demonstrated by a presentation on Salesforce.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.hoosierenergy.com\/es\/news-resources\/hoosier-energy-a-salesforce-among-gt-cooperatives\/\" \/>\r\n<meta property=\"og:locale\" content=\"es_ES\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Hoosier Energy a (Sales)Force among G&T cooperatives - 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